1. About this policy

This Privacy Policy explains how ETHIOPIA EV CARS (we, us, our), operating under the trading name CHINESE EV CAR IN ETHIOPIA, collects, uses, stores, and protects personal information when you use this website at ethiopiaev.com (the Website).

By using the Website and submitting information through our contact form, you acknowledge that you have read and understood this policy. This policy should be read alongside our Terms of Service.

2. Who we are

Registered Name: ETHIOPIA EV CARS
Trading Name: CHINESE EV CAR IN ETHIOPIA
Website: https://ethiopiaev.com/
Country of Operation: Ethiopia
Founded: 2022

3. What information we collect

3.1 Information you provide to us

When you submit an enquiry through our contact form, we collect:

  • Full name
  • Email address
  • Phone number (optional — only if you choose to provide it)
  • Enquiry type (selected from a dropdown)
  • Vehicle or brand interest (optional — only if you choose to provide it)
  • The content of your message

We do not currently operate user accounts, require registration to access the Website, or process payments through the Website.

3.2 Information collected automatically

When you visit the Website, our hosting infrastructure and third-party services may automatically collect certain technical information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and navigation paths
  • Referring URL
  • Date, time, and duration of visit

3.3 Information we do not collect

We do not collect:

  • Payment card or banking details
  • Government identification documents
  • Precise real-time location data
  • Biometric data
  • Special category personal data (health, ethnicity, religion, etc.)

4. How we use your information

We use the information we collect for the following purposes:

  • Responding to enquiries — To provide you with the vehicle information, guidance, or support you have requested.
  • Service improvement — To understand how the Website is used and to improve its content, structure, and functionality.
  • Analytics — To measure Website traffic and visitor behaviour in aggregate, non-identifying form.
  • Legal compliance — To comply with applicable Ethiopian law and any lawful legal obligations.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

5. Legal basis for processing

We process your personal information on the following bases:

  • Your consent — Where you have voluntarily provided information through the contact form.
  • Legitimate interests — For website analytics, security, and service improvement, where these do not override your rights.
  • Legal obligation — Where processing is required under applicable Ethiopian law.

6. Cookies and tracking

This Website uses cookies — small text files stored on your device — to support its operation. The categories of cookies used include:

  • Essential cookies: Required for the Website to function correctly, including session management and security. These cannot be disabled without affecting core Website functionality.
  • Functional cookies: Used by the WordPress content management system and WoodMart theme to maintain Website preferences and session state.
  • Analytics cookies: Used to understand how visitors use the Website in aggregate, anonymised form.

You can control cookie settings through your browser preferences. Disabling certain cookies may affect Website functionality.

7. Third-party services

This Website is built on WordPress using the WoodMart theme and Elementor. Our operations may involve the following categories of third-party providers:

  • Web hosting: The Website is hosted on a third-party server. Your data may be processed by our host as part of standard hosting operations.
  • Email delivery: Enquiry form submissions are transmitted by email. Our email service provider may process your information as part of message delivery.
  • Analytics: Anonymous, aggregated visitor data may be processed through a third-party analytics platform.

We do not disclose your personal information to third parties except:

  • To service providers who process data on our behalf under confidentiality obligations
  • Where required by Ethiopian law or a lawful legal process
  • To protect the rights, safety, or property of ETHIOPIA EV CARS, our users, or the public

8. Data retention

We retain personal information submitted through our enquiry form for as long as necessary to respond to your enquiry and for a reasonable period thereafter for record-keeping purposes, unless a longer retention period is required by law.

Where you request deletion of your personal data, we will delete it within a reasonable timeframe, except where we are legally required to retain it.

9. Your rights

Subject to applicable Ethiopian law, you have the following rights in relation to your personal information:

  • Access — Request a copy of the personal information we hold about you.
  • Correction — Request that we correct inaccurate or incomplete information.
  • Deletion — Request deletion of your personal information, subject to any legal retention obligations.
  • Objection — Object to our processing in certain circumstances.
  • Withdrawal of consent — Where processing is based on consent, withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us using the details in Section 14 below.

10. Data security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction, including:

  • HTTPS encryption for data transmitted between your browser and the Website
  • Access controls on systems that hold personal data
  • Regular review of our data handling practices

No method of internet transmission is completely secure. If you have concerns about the security of your information, please contact us.

11. Children's privacy

This Website is not directed at anyone under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us and we will take steps to delete it promptly.

12. External links

The Website may contain links to third-party websites including vehicle manufacturer websites, automotive platforms, and informational resources. We are not responsible for the privacy practices of those websites and encourage you to review their policies before submitting personal information to them.

13. Changes to this policy

We may update this Privacy Policy from time to time. The Last Updated date at the top of this page indicates when the most recent revision was made. We encourage you to review this policy periodically. Continued use of the Website after changes are posted constitutes acceptance of the revised policy.

14. Contact

For privacy-related enquiries — including requests to access, correct, or delete your personal information — contact us at:

ETHIOPIA EV CARS
Trading as: CHINESE EV CAR IN ETHIOPIA
Website: https://ethiopiaev.com/